Everything Dale Carnegie accomplished regarding individual influence, Robert Cialdini has equally achieved on the topic of mass influence. Influence: The Psychology of Persuasion offers an exceptional scientific look into the realm of persuasion backed by substantial logic and examples.
Based on the premise of society’s need for quick solutions for analyzing an abundance of issues in everyday life, Cialdini illustrates how marketers, salespeople, and pushers in all fields take advantage of these tools to exploit the public at will.
The beauty of Cialdini’s work is his ability to delve into the scientific nature explaining why people react in certain ways in response to particular actions or unconscious stimuli. The science is backed with substantial examples and authoritative studies that prove beyond doubt how powerful even simple methods of persuasion can be.
Anyone in sales, marketing or any position where influence is imperative (really, in what line of work is it not?) absolutely needs to be aware of the content within this book. Perhaps even more importantly, this book should be essential reading to anyone as it’s of equal importance to understand how you are being exploited as it is to learn the craft for your own benefit.
Cialdini spends a section on each chapter explaining how to defend yourself against the ongoing psychological warfare that causes you to take actions you would otherwise avoid, thus the scope of his work provides equal time and value to both exploiter and the exploited.
I have not encountered another book on psychological influence that I would rate higher. I also can not recall a book I would recommend for both business associates and my family, including my mother; yet I genuinely feel this book warrants such high regard.
Find it on Amazon here: https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X/ref=cm_cr_srp_d_product_top?ie=UTF8